Contact Us

Thank you for your inquiry.

Thank you for providing us with your contact details and answering our questions. One of our experts in housing disrepair claims will contact you shortly to discuss your situation further. During the call, we will ask you more questions about the circumstances of your claim.

Based on the information you provide,we will need to arrange triage in order to assess the worth of your claim, and advise you on the next steps necessary to pursue a successful claim and repairs.

You can help progress your claim by submitting evidence of the damage to your property by responding to the email sent to your email address. Helpful evidence includes the following:

1. Photographs of the damage and disrepair
2. Screenshots of emails/messages sent to the council/housing association

Note: You are not obligated to use our service; all work is carried out on a no-win, no-fee basis.

Have a great day ahead!

Unfortunately, we are unable to help you with your claim.

Please ensure that you satisfy housing disrepair claim criteria. The general criteria to qualify for claiming housing disrepair compensation are as follows:

1. There needs to be disrepair present in your house
2. The local council or housing association should own the home
3. The disrepair issue is reported (also requires communication evidence)
4. The landlord has not completed the repairs within a reasonable time
5. While having more than £1000 in rent arrears doesn't invalidate your claim, it can adversely affect how the court or housing authority views your situation.
6. It's important to note that housing laws and regulations can differ between Scotland, Northern Ireland, and England. We, at My Disrepair Claims, cover only England and Wales.